In today's business environment, every Organizations is highly dependent on Business Management Solutions. To perorm business-critical services and functions. As BMS functions become increasingly embedded into the day-to-day operations of businesses, more organizations are choosing to adopt Service Managements (SMS) best practices, including the ERP & Open Source framework, to meet the rapidly changing needs of the businesses they serve.

Benefits of using Service Management Solutions:
1. Cloud-based centralised storage with any time/anywhere access
2. Reduce Operational Costs
3. Improve Efficiency
4. Improve Accountability Through Standardization
5. Increase Self-Service Productivity
6. Better Service and Customer Experience
7. Improve Access and Communication Channels
8. Improve Visibility into Operations